Jackson Heights, NY

Position Desired

Administrative & Clerical, Cleaning, Janitorial, & Housekeeping, Customer Service
Anywhere in the U.S.


To secure a full time permanent administrative position where I can utilize my years of customer service experience
in an office environment that will provide me with consistent challenges and new endeavors.
E-Block, Burlington, Vermont July 2019 -September 2020 Condition Report Writer
 Thoroughly inspected 50 to 100 vehicles a week from different car dealerships in the Connecticut/New York area with great attention to detail and awareness of time management.
 Reported conditions of vehicles while paying attention to details of the vehicle
 Managed a small team of report writers while ensuring all inspections were processed accordingly.
 Heavily interacted with multiple dealerships in the Connecticut/New York area to gain users for the product
at hand (App).
Enterprise Holding, Waterbury, Connecticut October 2018 – July 2019 Management Trainee
 Successfully handled 100+ in-bound calls weekly related to rental agreements, customer satisfaction and customer accommodations.
 In depth understanding of underwriting process of rental agreements.
 Analyzed and audited rental agreements and disseminated terms and conditions to customers as needed.
 Utilized substantial amounts of excel spreadsheets to track sales figures and growth and income for the
branch office.
 Worked in a high-volume branch which required a minimum 50 hour work week.
Planet Home Lending, Meriden, Connecticut July 2017 – September 2018 Customer Service Representative
 Processed high volume calls in a fast paced work environment.
 Provided exceptional customer service skills by building trust between clients and firm while having
questions answered efficiently and accomodatingly to meet customer needs.
 Withheld strong telephone system skills.
 Knowledgeable ...

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