Professional Experience
CATERPILLAR INC, SEGUIN, TX · 2013-Present
-Quality Supervisor
Managed multiple teams within the quality department. Established and maintained quality systems and programs. Participated in process improvement projects of varying areas of focus, size and complexity as both a contributor and a leader, using six sigma techniques to produce measureable benefits to the company. Implemented processes to improve safety, quality, cost and velocity within the organization. Validated effectiveness of quality management systems and internal controls using a variety of quality engineering tools. Promoted continued technical training/education of self and direct reports through scheduled training times and assigned virtual courses. Developed and improved documentation and communication processes to ensure the availability of accurate, detailed records.
ADVANCED QUALITY SOLUTIONS, Seguin, TX · 2012-2013
-Quality Engineer
Provided guidance to the quality and operations teams regarding potential process improvements to further enhance quality system capabilities. Led reactive and proactive quality assurance activities through targeted projects. Interacted with external customers to identify specific product quality concerns, and participated in the formulation and validation of robust corrective actions. Maintained a positive and productive customer relationship through the corrective/preventative actions and validation measures.
TEXAS COMMISSION ON ENVIRONMENTAL QUALITY, Austin, TX · 2010-2012
-Graduate Student Contractor
Used innovative research methods and technical knowledge base to perform critical analysis of complex engineering documents to determine the validity of proposed alternative operational methods for public water systems. Established and maintained written and verbal lines of communication with clients as a means to obtain information and provide guidance regarding engineering submittals. Verified system compliance with applicable governmental regulations and codes established to ensure public safety.
TEXAS STATE UNIVERSITY OFFICE OF FACILITIES, San Marcos, TX · 2008-2010
-Construction Project Management Assistant
Supported a team of Construction Contract Administrators throughout the full life cycles of multiple c...
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