SKILLS AND ABILITIES
PC Repair, Analog and Digital Electronics troubleshooting and repair, knowledge of Ohm’s Law, Kirchhoff’s Voltage and Current Laws
Other Skills
Conscientious Worker, Disciplined, Highly Motivated, Positive Attitude, Detail-oriented, Team Player, Able to Multitask, Results Driven, Respected by previous managers and coworkers
AWARDS AND CERTIFICATIONS
- Honor Society Member (Golden Key)
- CompTIA A+ Certification (valid through August 2016)
EDUCATION
ECPI University (2013-2015)
Raleigh, NC
B.S., Electronic Engineering Technology
3.85 Cumulative GPA
WORK EXPERIENCE
Help Desk/Document Imaging/Technical Support Agent
Kodak Alaris, Durham, NC
(January 2015 –July 2015)
- Provided technical support, including troubleshooting computers and Help Desk support, for Kodak document imaging scanners
Photochannel Support Agent
Kodak Alaris, Durham, NC
(October 2014 –January 2015)
- Supported Photochannel Department by processing online retail order requests.
Technical Support Agent
Kodak Alaris, Durham, NC
(June 2014 –October 2015)
- Offered technical support for, in addition to troubleshooting, Kodak picture kiosks at retail locations across the country
Business Liaison
RTI International, Raleigh, NC
(April 2013 –February 2014)
- Contacted decision makers at businesses across the nation on behalf of the Department of Labor to continually update its O*NET occupational information database
Collector
Seterus, Raleigh, NC
(December 2011 – October 2012)
- Counseled delinquent mortgage loan customers to bring their accounts current
Telephone Interviewer
RTI International, Raleigh, NC
(October 2011 – December 2011)
- Conducted telephone-based social research interviews with the general pu...
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