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Qualifications
A highly motivated, team-oriented management professional with over eight years of successful experience in all phases of operation, logistics, and supply chain management including warehousing, retailing, customer service, and marketing. Ability to unite a diverse groups of people behind a common goal through countless supervision experiences. Strong analytic skills. Able to quickly identify problems and successfully implement solutions.
Experience
United Parcel Service, Secaucus, NJ
Senior Industrial Engineer Supervisor, June 2012 - May 2015
Developed accurate work-measurement standards in order to maximize production and efficiency for a labor workforce totaling nearly 600 employees handling approximately 2.1 million packages a month. Plan, measure, and maximize workforce efficiency for two warehouse operations and package delivery operations located in Secaucus (UPS 3rd largest US Hub) and Newark, NJ.
• Perform daily volume forecasting for two distribution centers to minimize amount of labor resources required to effectively perform package delivery operations.
• Analyze complex databases and perform data mining activities to identify shipping and delivery trends.
• Develop detailed contingency plans for any breakdown events that could potentially occur to minimize excess cost associated with facility breakdowns.
• Responsible for new technology development, implementation and operations management training.
• Perform routine operational audits to ensure that methods compliance is being met and operations are ran at staffing levels prescribed by work-measurement standards.
• Prepare weekly planning meetings and review with operational managers’ production standards and forecasts.
• In charge of special projects for new product rollouts or changing conditions related to area of responsibility.
• Conduct thorough workforce planning for an estimated number of 600 employees totaling $29.5 million dollars of payroll expense annually.
• Focus on process improvement through data analytics and statistical trends.
Creative Channel Services (CCS), Totowa, NJ
Assisted Sales Representative, September 2014 - January 2015
Nest Dropcam Project
Performed and executed live demonstrations interacting with consumers at various Home Depot and Best Buy locations throughout Northern New Jersey area.
• Assisted sales representatives at locations in sales, merchandising, and specs of product.
• Tracked and completed online data entry of all Nest and Dropcam products sold within my 6 hour visits at each store. • Received large shipments of collateral from Nest.
• Distribute a large variety of premiums to sales representatives as well as customers purchasing product.
United Parcel Service, Parsippany/Newark, NJ
Hub Operations Supervisor, October 2008-May 2012
Supervised a group of 50 union employees in order to facilitate successful unloading / sorting processing of approximately 20,000 packages daily. Coordinated efforts to ensure quality customer service, worker s...
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