Profile
Innovator and systemic vision capable of increasing production, competitiveness and
resource optimization considering the human factor and quality assurance, with a solid theoric-metodologic formation, competent in administration and improvement of productive systems, logistic systems and quality management systems with the capacity of being a leader of high performance teams, committed to sustainable development.
Computer Skills
· MS Word · ProModel · SolidWorks · Dreamweever 8 · MS Power point
· MS Excel · MS Access · WinQSB · Adobe Photoshop · MS Visio
· CAD/CAM · MATLAB · Basic C++ · Basic Java · MS Project
Other skills
· ISO 9000 · Logistics ·5S · Kaizen · Ergonomics
· Inventory classification · Time management · Operation investigation · Lean manufacturing
· Strategic planning · Statistical control · problem-solving · Supply chain management
· Just in time (JIT) · Industrial security · Cost reduction and budgeting
· Cross Docking · Time studies · Bilingual (Spanish) · Quality assurance
Work experience
Theses: 01/2013 10/2013
Lord Pub Restaurant. Sonora, Mexico.
In my theses of "Standardization of procedures to improve customer satisfaction in a restaurant company" I documented 28 procedures in the area of food elaboration area and 36 procedures in the drink elaboration area with the goal of making these procedures the same way every time and ensure quality. I also made a training manual for new and existing waiters and waitresses to ensure quality in the service and customer satisfaction.
Selected contributions:
o Customer service manual elaboration.
o Documentation of 64 procedures in two areas.
Internship 01/2013 07/2013
Lord Pub Restaurant. Sonora, Mexico
I was responsible for quality control; I trained the waiters and waitresses teaching them to use the company software. I did my internship and my theses concurrently.
Assistant 07/2012 12/2012
ITSON. Sonora, Mexico
I was an assistant to the Vice Provost for Industrial Engineering Undergraduate
Education. At times I also reviewed homework completed by the undergraduate
students.
Teacher 12/2010 05/2011
American ways. Sonora, Mexico
I worked as an "English as a Second Language" instructor at a language school. I thought basic English classes in all three levels the s...
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