CHona

1/11/2014
Bowling Green, KY

Position Desired

Sales Engineering
Bowling Green, KY
Yes

Resume

PROFESSIONAL OBJECTIVE
Seeking a full time position in Sales, Quality, and/or Technical Engineering Management.

EDUCATION
Western Kentucky University
• Bachelor of Science in Mechanical Engineering Technology, December 2002

Computer/ Technology Skills
• Proficient in Windows XP, Word, Spreadsheet, and Database.
• Experience in AutoCAD, SolidWorks, and BPCS.

EMPLOYMENT EXPERIENCE

MANAGER OF SALES, CUSTOMER QUALITY, AND TECHNICAL ENGINEERING,
Daicel Safety Systems America, LLC, Beaver Dam, KY April 2004 – Present
• Managed all sales accounts and customer relations.
• Established pricing for all products based on manufacturing conversion cost, SG&A, raw material, and supply cost.
• Identified and developed potential customer accounts.
• Created short-term, mid-term, and long term sales plans including budgets.
• Integrated customer design changes in DSSA product specifications and processes.
• Coordinated local design functions, including product validation testing.
• Communicated with customers and internal personnel key information regarding sales.
• Monitored customer relationships and satisfaction.
• Communicated design changes with customers.
• Created, implemented, and managed completion of APQP plans for new product launches and product changes.
• Developed and implemented corrective actions for products during pre-launch and mass production.
• Assisted with successful root cause analysis through team investigations.
• Organized process review and start of product meetings to reduce problems and insure on time launches.
• Transferred new technology from global design center to local facility.
• Managed business kaizen activities thru all cross-functional departments.
• Recruited, hired, and trained Sales, Quality, and Customer Engineering staff.
• Managed DOT, ATI, TUV, BAM, and BATF applications and approvals.
• Developed specific returnable and corrugated packaging for finished good products.


FIELD SERVICE ENGINEER,
Ecolochem, Inc., Drakesboro, KY February 2004 – April 2004
• Maintained continuous filtration system to provide quality of DI water to Tennessee Valley Authority.
• Analyzed water testing samples to create balance of process controls.
• Supported in establishing automated sys...

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