Tom

2/13/2015
Virginia Beach, VA

Position Desired

Systems Engineering
Anywhere in FL; Anywhere in NC; Anywhere in TX; Anywhere in UT
Yes

Resume

Certified Technician - Digital Electronics / Computer / Electrical / Electro-Mechanical / A-V

¬ Offering a solid background based on advanced formal training, relevant certification, and 10+ years field experience in a variety of service-oriented environments demonstrating superior personal initiative, technical expertise, troubleshooting creativity, and consistent performance success.

¬ Communicative, industrious, reliable and productive team player and organizational asset with a multifaceted background in technical trades involving computer network installation and router configuration, PC & laptop repair, state-of-the-art A/V system installs, theater and digital video display, fiber optic connectivity, automotive service, landscaping equipment/vehicle service, conveyors and package handling equipment, arcade systems, etc.

¬ Own and maintain personal truck and substantial inventory of hand and power tools and electrical/electronic instruments and test equipment. Experienced in self-managing the service of customer accounts in both local and regional (multi-state) environments.

CORE COMPETENCIES

• Full-Scope Diagnostics & Repair • Blueprint & Schematic Interpretation • Customer Relations
• Fiber / CAT / Coax Cabling • Autonomous Territory / Route Coverage • Switches & Routers
• Keen Mental Acuity / Fast Learner • Network Administration / Help Desk • Reports / Logs / Records
• Energetic, Responsible & Productive • Regulatory / Quality Compliance Control • Database Administration
• System Testing & Certification • Team Leadership & Training / Coaching • Order Writing / Processing

EDUCATION & CERTIFICATION

ECPI COLLEGE OF TECHNOLOGY – Virginia Beach, Virginia
Associate in Applied Science Degree in Computer Electronics & Networking Technology (2006)
Key Courses: Windows Professional; Computer Communications Iⅈ Routers Iⅈ Digital Technology Iⅈ Networking Iⅈ Principles of Applied Mechanics; Microcomputer Upgrade & Maintenance; Electronics Technology Iⅈ Principles of Electricity Iⅈ Fiber Optic Technology; Fiber Optic Communication; Electricity Concepts; Computer Operating Systems; Microcomputer Applications; Technical Writing; Critical Thinking;
Internship: Fulfilled an Electronics Internship with S&K Sales, servicing complex electronic gear for special applications (communications, computer networks, remote connectivity, remote office, etc.)

ADDITIONAL PROFESSIONAL DEVELOPMENT
• Completed employer-sponsored technical training programs to install, service, troubleshoot and repair: Fiber Optics, PC-LANs, CAT 5/6 cabling, Dolby and Real D 3D, Christie and Barco DLP Projectors, Motorized Automation Devices, and Electro-Mechanical Arcade Games
• Formally trained in the use of chemicals, pesticides and the use of diverse application equipment (spreaders, sprayers, measurement tools, aerators, tractors, etc.)

• U.S. Government Security Clearance Eligible – Certified Substance Free / Clear Background Check

• Certified Fiber Optics Installation and Fusion Technician
• Virginia Certified Pesticide Applicator
• Vocational Diploma in Automotive Service, Princess Anne High School, 2 Years (2003)
• Academic High School Diploma, Princess Anne H.S. (2003)

EXPERIENCE HISTORY & HIGHLIGHTS

TRUGREEN LAWN CARE SERVICES – Virginia Beach, Virginia
Field Crew Leader - Aeration (5/13-Present)
• Lead teams of 3-5 technicians performing lawn aeration and chemical treatment at commercial and residential customer locations throughout the greater Tidewater VA/NC area.
• Plan and orchestrate the efficient execution of multiple assignments daily, providing quality assurance oversight and direct customer interface on behalf of TruGreen.
• Ensure safe/ proper use and maintenance of equipment/chemicals and utilization of personal protection gear.
• Develop and submit daily activity summaries to management. Train newly hired personnel.

THOMAS MULCAHY Page 2

EXPERIENCE continued

CHUCK E. CHEESE – Douglasville, Georgia
Maintenance Technician (2/13-5/13)
• Upon relocation to Georgia, accepted a position to serve on the maintenance team of the Douglasville operation of a nationally renowned chain of family entertainment facilities.
• Performed preventive maintenance, troubleshooting and repair of a wide array of equipment to include: arcade games, life-sized robotic figures, sound systems, A/V gear, kitchen equipment (convection ovens, deep fryers, microwaves, warmers, etc.), lighting systems/fixtures, claw machines, cash registers, PA systems, etc.
• Relocated to Virginia and transitioned to TruGreen to accept substantially better compensation package while pursuing career opportunity.

VARIOUS EMPLOYERS – Charlotte, North Carolina
Temporary / Contract Staff (7/10-1/13)
• Relocated to the Charlotte area and worked in a variety of short term capacities while pursuing career opportunity. Worked six months as an Air Parcel Handler for UPS, assisted in the start-up of a privately owned catering business, delivered pizzas for three locations nightly, worked as a field technician with TruGreen, and fulfilled a contract with Aon Hewitt in a Human Resources Recruitment/Placement capacity.

CHRISTIE DIGITAL – Cypress, California
Technical Systems Installer (8/06-6/10)
• Recruited to the field installation and service team of a cutting edge technology company specializing in digital cinema and display systems.
• Planned, installed, calibrated, tested, certified and provided follow-on service of state-of-the-art digital theater, advertising and menu board systems at locations throughout the Eastern U.S., requiring 100% travel (8/06-8/09)...

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