Michelle

11/21/2014
Sunnyvale, CA

Position Desired

Sales Engineering
Mountain View, CA; San Jose, CA; Santa Clara, CA; Sunnyvale, CA
Yes

Resume

Creative, analytical and results-oriented professional with more than 16 years of experience involving operations management, system conversions, software development, process re-engineering, requirement analysis and customer relations.

Objective:
Seeking a Solution Engineer / Presales position that will benefit from my strong technical and pre sales experience to create sales business strategies and develop customer base, marketing tools and product launching.

Technical Skills
Programming Languages: C, C++, C#, Python, Groovy, HTTP/Apache, SQL, PHP, HTML, CSS,
Django, REST, Dockers, CI tools (Jenkins, Hudson, Bamboo, Team City, TFS) Build Tools (Maven,
Gradle, MSBuid), Artifactory, GIT, SVN, VMWare, Curl commands, SaaS
Operating Systems: UNIX, Linux, Windows

Work Experience
Company: JFrog Sr. Solution Engineer / Presales 2014 – Present

- Analyze customer needs and create superior customer value
- Conduct Pre-Sales meetings that includes demo of the product. Write meetings summit.
- Assist the Sales and Support team as the technical subject matter expert (T4 Support)
- Train the open source community and JFrog customers. Share best practices and demo on customer sites
- Write technical documentation for new features integration
- Collaborating with R&D to setup and build CI tooling
- Write Groovy Plugins to adjust the product to the customer needs.
- Working with the latest technology trends related to Build Engineering at the landscape of Continuous- Integration and delivery. (Such Maven, Gradle, Jenkins, Bamboo, Dockers, Pypi, Nuget, MSBuild, NPM, TFS, Nexus, Curl, Rest etc.)
- Collaborate with peers on work estimation/planning and implementation of new versions/features of the JFrog tools.

Company: Symantec Business Analyst, Consultant 2012 – 2013

- Worked on a big project of system integration at client site
- Implemented of certificate management application for one of the biggest companies in this area
- Analyzed requirements and wrote specification
- Completed all project deliverables and tasks on time
- Developed design and test documentation User Acceptance Testing (UAT) Scripts Experience
- Wrote product specification, high and low level design and c# implementation
- Planned and estimates project’s detailed tasks
- Integrated and Deployed the system integration at customer site
- Ran daily Scrum meetings for tracking and coordinated engineering activities.
- Managed bug fixes and change release timelines
- Coached new comers
Company: University of Illinois Research Software Engineer 2009 – 2012

- Developed a scientific search engine from scratch, improved current search performance by 60% for the Institute for Genomic Biology.
- Worked with the campus development team to create technology and education web services
- Worked closely with stakeholders to define customer needs
- Translate user needs and business requirements into clear detailed specifications
- Wrote technical documentation
- Collaborated with developers and visual designers
Environment: C#, Python, Django, Linux, HTML, CSS and JavaScript, SVN, Linux, Windows, SVN

Company: SunGard, Israel Sr. Software Engineer 2005 – 2007

- Worked on a banking server application
- Worked directly with the company’s clients – adjusted requirements to customer’s needs

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