PROFILE
Quality Engineer, Supplier Quality Engineer and Production Management with 16 years’ experience in diverse manufacturing environments. Successful in identifying and implementing cost saving technical solutions which improve product quality and customer satisfaction. Create and implement time saving databases; manage technical people and resolve quality issues with suppliers.
SKILLS Six Sigma Greenbelt, Kaizen, DOE, Minitab, GD&T, ProE, AutoCAD, Zeiss CMM, SPC, ISO 16949, ISO 13485 Lead Auditor, ERP SAP, ERP Baan, CAPA, SCAR, 5Why, PFMEA, Control Plans, Gage R&R, PPAP, FAI, Microsoft Access, PowerPoint, Visio, Project
WORK EXPERIENCE
SUPPLIER QUALITY ENGINEER
Medtronic Inc. (Medical Device), www.medtronic.com, Fort Worth, TX (Jan 2012 to Present)
St. Jude Medical (Medical Device), www.sjm.com, Plano TX (Nov 2009- Jan 2012)
Husky Injection Molding Systems (Injection Molding Machines), www.husky.ca, Milton VT (2007-2009)
• First Article Qualifications for new designs, processes and suppliers
• Parts / Process / Measurement Gage Capability Analysis through Minitab
• Create Incoming Inspection Sheets as per Drawing requirements
• Developing PFMEA, Control Plans and conduct Gage R&R studies
• Supplier Non-conformances root cause analysis and SCARs resolutions
• Tracking Corrective Action implementation and Verification at suppliers
• Work with suppliers to improve quality rating and minimize non-conformances
• Conduct process improvement activities at suppliers
• Implemented SPC at suppliers sites for critical dimensions
• Verifying Supplier Process Validation Protocols and Reports
• Responsible for Supplier Request for Change (Design and Process) at suppliers
• Working with Commodity Managers on approving new suppliers
• Conduct suppliers on-site and internal Quality System audits
• Creating Process Flow Charts and identifying improvements
• Occasional CMM programming for capability study parts
• Leading Greenbelt project to resolve worst customer issue
• Created and updating supplier quality related documents as needed
Accomplishments
• Qualified 100+ part numbers from 40 suppliers in Medtronic Quality System in 6 months
• Gathered accurate supplier non-conformance data for performance metrics
• Decreased suppliers monthly non-conformances by 50% over the year
• Introduced 3 new suppliers from overseas, savings of $100K per year
QUALITY ENGINEER
Lydall (Automotive), www.lydall.com, St. Johnsbury, VT (2005-2007)
Tiffany & Co (Jewelry), www.tiffany.com, New York, NY (2004-2005)
OXO (Kitchen Gadgets), www.oxo.com, New York, NY (2002)
Daimler-Chrysler USA (Automotive), www.chrysler.com, Auburn Hills, MI (2000-2001)
Multimatic (Automotive), www.multimatic.com, Toronto, ON Canada (1996-1998)
• Reviewed and approved engineering drawings for release
• Provided quality requirements to suppliers for manufactured parts
• Inspected incoming parts to drawing specs and resolved quality issues with suppliers
• Supervised quality inspectors & managed their schedules to ensure minimal overtime expense
• Resolved customer complaints: Led 5Why meetings, investigated root causes of customer complaints and made customer visits as needed
• Updated PFMEA documents, Control Plans, and Part Print Specifications
• Generated PPAP, Quality Assurance and Product Reliability reports
• Conducted “design of experiments” and new product runs with operators to identify engineering and manufacturing issues before bringing the product to production
• Participated in design reviews; inspection of prototypes; final sign-off on new products
• Managed calibration of all gages and trained QA Inspectors on gages
• Managed product testing laboratory and performed Life Cycle Testing on parts
• Trained technicians on proper methods for conducting QA testing of products
• Traveled to Asia on Product Improvement visits of OXO supplier factories
• Responsible for all...
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