Rick

10/19/2014
Unknown

Position Desired

Sales Engineering
Atlanta, GA
Yes

Resume

SUMMARY

IT Pre-Sales Solutions Consultant, in both open systems and mainframe, specializing in SAN (Storage Area Networks), NAS (Network Attached Storage), and converged networks design, implementation, and best practices, using EMC, HDS, IBM, and HP enterprise, modular, and unified arrays (Symmetrix VMAX, VNX, USP V, XP24000, AMS2000, DS8000) with Cisco and BROCADE switches and directors, including Storage Virtualization and Cloud system design, DASD performance measurement, IBM mainframe architectures, MVS(z/OS) systems programming, IBM assembler programming expert, channel protocols (FCoE, Fibre Channel, iSCSI, FICON, ESCON), excellent technical course design skills, with a strong background in video applications and fiber optics. Current Certifications: (1) EMC Information and Storage Management (2) HDS Storage Foundations – Enterprise (3) HDS Storage Foundations - Modular. Fluent in German.


PROFESSIONAL EXPERIENCE


AGILYSYS, Atlanta, GA 2010 – 2011
Pre-Sales Sr. Solutions Architect
Regional storage overlay providing sales strategy, training, and support to management and sales teams with a focus on EMC, HDS, IBM, and HP Cloud based solutions.

• Responsible for quoting all EMC based solutions in the region via ChannelXpress.
• Accountable for facilitating EMC / Agilysys sales team relationships throughout the region.
• Installed EMC VNXe3100 system in Tampa office giving hands-on training via Unisphere to sales engineers.
• Attended week long training on CISCO UCS, January, 2011.



HITACHI DATA SYSTEMS, Atlanta, GA 2006 – 2010
Pre-Sales Enterprise Solutions Consultant
Provided software and hardware consulting support for direct sales and channel partners, in defining and proposing storage solutions that meet Hitachi Data Systems revenue and profit objectives, while driving the highest level of customer satisfaction. Played a key role in the customer solution architecting process of SAN, NAS, backup, VTL and archive based systems, responding to customer RFP and RFI, and providing pre-sales software and hardware technical expertise, including product specification presentations.

• Served as district Subject Matter Expert (SME) for storage performance and tuning.
• Trained Channel Partners in HDS products and solutions.
• Assisted Channel Partners with proposal and quote generation.
• Proficient in Storage Management functions via HDS Storage Navigator.
• Regional resource for storage virtualization, thin provisioning, and storage reclamation.
• Organized district training from CISCO & Firefly on UCS, Nexus (5000, 7000) and FCoE concepts.
• Provided mainframe related storage knowledge such as Global Mirror (XRC), HyperPAV, and zHPF.
• District SME on EMC VMAX and FAST architectures.
• Headed successful POC (proof-of-concept) design, implementation, and test of Greenplum Data Warehouse application, leading to $1M+ storage purchase.




EMC CORPORATION, Atlanta, GA 1993 – 2006
Sr. Systems Engineer
Hired into Engineering Marketing role to expand market share of online mainframe Transaction Processing Facility (TPF) storage systems in the airline industry. Promoted to Telecom Marketing Manager in 1998 for Latin America. In 1999, requested to lend international TPF expertise to pres-sales efforts in the airline market, focusing primarily on local Delta Air Lines account. In 2000, joined TME (Telco, Media, Entertainment) vertical market with responsibility for technical solutions in Information Lifecycle Management (ILM) sales.

• Traveled world-wide, growing international airlines TPF storage market share from 10 to 85 percent, increasing application performance and decreasing DASD floor space, during first four years.
• Oversaw the transition from distribution to di...

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