Sales Engineer
A highly accomplished visionary leader with experience successfully launching and managing sales, pre and post sales of digital products on a global scale. Adept at understanding interdependent relationships between technical and businesses issues. Proven success in identifying growth opportunities, developing go to market strategies, product development, pricing strategy, and marketing. Excellent interpersonal and communication skills, facilitating persuasive presentations and productive relationships with customers, partners, and employees, high level executives, OEM partners and retail distributors. Excellent knowledge of international management, has worked with partners in Asia, Europe, and the Americas.
Core Competencies
· Go To Market Strategies · Pre/Post Sales Support · Customer Management
· Product Marketing · Product Life Cycle · New Product Introduction
· Project Management · Strategic Relationships · Business Development
Professional Experience
Teamcast Inc – 111 W. Washington St
Chicago, Illinois, 60602
Sales Support Engineer
June 2009 – May 2011
Serves as a direct contact for sales and marketing for the broadcast and ENG market in North America as well as supports the full product line for North America.
Lead technical support duties in North America as well as sales for the ENG/Microwave sector. Complete product specialist in regards to assisting partners to best develop and launch their products from the Teamcast OEM product range. Conducts product presentations, demos, and assists with product integration. Manage new products and technologies before launch, and a direct sales contact for the ENG and broadcast market for North America.
Key Achievements:
Successfully developed new technology solutions from the ground up for the ENG sector in North America.
Created new product power point for customers to enable the sales team to quickly and efficiently present the product.
Assisting all customers with technical questions, solving over 90% within 48 hours.
Organized product demos/demo tours around North America once per month.
Doubling product sales since 2009 for the broadcast (ATSC) market, as well as designing new products to better serve the ENG/Video Link market.
Motorola Inc - Zagreb, Croatia August 2008 – February 2009
Regional Sales/Marketing Manager
Serves as a direct contact for sales and marketing for Mobile Operators in Croatia and Bosnia &
Herzegovina.
Executive owner of all marketing strategies for Bosnia & Herzegovina, product management operational activities, and country management with key contributions to sales, strategic planning, and business development. Defines product requirements and provides direction on product design to the EMEA Portfolio Team. Develops and implements strategies for marketing campaigns. Develops and maintains relationships with prospective and existing customers, partners, and vendors. Support for POS with both Mobile Operators and retail distributors. Manages and maintains a smooth country operation by working with different internal sectors such as Global Accounts, After Sales, Operations Management and Finance Management. Trained and supervised team of Brand Managers on new products and technologies before launch.
Key Achievements:
Successfully launched three strategic marketing campaigns in Q408 country wide in Bosnia & Herzegovina for two mobile operators both with ATL and BTL marketing, increasing sales and market share.
Created quarterly sales training for mobile operators and distributors to support new products and educate the customer on Motorola's upcoming products and technologies.
Developed new pricing techniques to better assist the customer in product positioning.
Motorola Inc. - Zagreb, Croatia August 2005 - August 2008
Technical Account Manager
Served as lead Technical Account Manager for six mobile operators in Croatia and Bosnia &Herzegovina as well as retail channels in Croatia.
Defined and implemented product requirements, software requirements, planned the time to launch schedule with the customer, and was champion of the new product introduction process. Coordinated testing, bug fixes, and new feature requirements of mobile software for new products. Controlled the new product introduction process by guiding a product through each quality gate, review of user manuals, completing the import license procedure, setting up the in box contents, overseeing the production of the mobile handsets, and assisting the shipping from the factory to the customer resolving any issues that might occur. Active involvement with the EMEA Product Portfolio Team with new product design and feature set. Conducted training for Brand Managers and Sales Managers on new technologies and new feature sets. Owner of product presentations and demonstrations for Mobile Operators as well as retail distributors.
Key Achievements:
Defined product launch strategies, product requirements, directed launches with multiple products simultaneously across two countries and different cultures.
Developed and executed product launches from early stage-gates to product shipment.
Ability to merge all sectors of Motorola to support the technical needs of small and large Mobile Operators - ensuring the highest level of customer service.
Developed a strategic new process for shipping products to Bosnia & Herzegovina via air transport, this allowed the product to be shipped faster, with more accuracy to the customer, and in return more cost effective.
Shimadzu Corp. - Zagreb, Croatia July 2003 - August 2005
Analytical Product Engineer
Served as a product engineer to assist the sales team in product definition and oversee the product line for the Total Organic Carbon (TOC) series for ...
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